• Location: Mobile, Alabama
• Date Stolen: 16 July, 2012
• Date Recovered: 20 July, 2012
• Theft: Home burglary
• Missing items: MacBook
• Police reaction: Best lead ever given to police
• Time it took for first report to arrive: 5 days
• Once received, time it took for police to recover it: right away, recovered laptop 2 hours after first report.
• Final thoughts: Stoked!

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• Location: San Francisco, CA
• Date Stolen: September 9, 2011
• Date Recovered: October 29, 2012
• Theft: Stolen through my 2nd story window
• Missing items: Macbook 13″
• Police reaction: We had to search through about 100 potential suspects near the address, you are very lucky
• Time it took for first report to arrive: ~4 months
• Once received, time it took for police to recover it: 3 days, but it took 10 months total to get it back
• Final thoughts: Relieved and surprised. Never thought I’d see my laptop again

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• Location: Berkeley, CA.
• Date Stolen: August 31, 2012.
• Date Recovered: September 20, 2012.
• Theft: Apartment Robbery.
• Missing items: Macbook, Roommate’s Macbook + DSLR.
• Police reaction: This is common, we can’t do much.
• Time it took for first report to arrive: 4 days – Received first and only report 12:40pm Tuesday 21th.
• Once received, time it took for police to recover it: A few days.
• Final thoughts: Grateful. Lucky. Fortunate.

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• Location: Frigate Bay, St. Kitts
• Date Stolen: August 17, 2012
• Date Recovered: August 21, 2012
• Theft: House broken into
• Missing items: Macbook Pro, Lenovo notebook, iPod Shuffle, two Lumix cameras, $500 cash, Kindle
• Police reaction: The initial detective wasn’t sure what Prey’s reports had to offer, but once more technical Inspectors and police got involved they knew they had a rare chance to actually catch the user, whether he be the actual thief or the recipient of stolen goods.
• Time it took for first report to arrive: 4 days – Received first and only report 12:40pm Tuesday 21th
• Once received, time it took for police to recover it: 5 hours. Police were scouring the area immediately and we got word two suspects were in custody by 5:30pm Tuesday
• Final thoughts: Kind of felt like I was the Inspector Gadget for a while. Seeing the photo of someone using your stuff is unnerving!

  Tip: Don’t lock down your computer right away. If your first report shows that the user is accessible, allow the software to keep giving your updates. We were lucky that the screenshot I received contained so much information, because my locking the computer kept the user from staying and getting back online!

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• Location: Cluj-Napoca, Romania
• Date Stolen: August 20, 2012
• Date Recovered: August 21, 2012
• Theft: From car trunk
• Missing items: MacBook Air 13′ + New iPad 64GB
• Police reaction: The police would be still looking at the surveillance cameras if I wouldn’t have installed Prey on my MacBook.
• Time it took for first report to arrive: 24 hours
• Once received, time it took for police to recover it: A few minutes. After I call them that I have photos of the burglar they came in minutes to help me get back the devices.
• Final thoughts: I am very happy.

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• Location: Netherlands
• Date Stolen: 12 October, 2012
• Date Recovered: 16 October, 2012
• Theft: From a Shop
• Missing items: MacBook Pro 13inch
• Police reaction: Thanks for the information we`ll look into it immediately
• Time it took for first report to arrive: 24 hours approx.
• Once received, time it took for police to recover it: Within 3 hours
• Final thoughts: I recovered my girlfriends laptop that ended up in Belgium. So I’m very relieved and thankful

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• Location: Cape Town, South Africa
• Date Stolen: 5 October, 2012
• Date Recovered: 5 October, 2012
• Theft: Lost and believed stolen
• Missing items: HTC 1 x
• Police reaction: They told us to blacklist it and get another phone, even when we gave them the address that PREY had initially sent us
• Time it took for first report to arrive: A few minutes
• Once received, time it took for police to recover it: They did not really
• Final thoughts: Prey Rocks!

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• Location: New York City
• Date Stolen: August 17, 2012
• Date Recovered: September 6, 2012
• Theft: Fell as sleep on the Train
• Missing items: Macbook Pro
• Police reaction: How are you tracking the computer are you using a key-logger?
• Time it took for first report to arrive: 30 minutes
• Once received, time it took for police to recover it: Immediately
• Final thoughts: I was stoked that I had installed prey on my laptop otherwise I would have never recovered it. Prey is an Awesome piece of software

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This is an international recovery case. The owner of the stolen laptop got it back from the US to the UK – Yeah, Prey can do that!

• Location: San Francisco Airport
• Date Stolen: May 3rd, 2012
• Date Recovered: July 18th, 2012
• Theft: Stolen from San Francisco’s BART
• Missing items: Laptop, phones, passport, wallet. Tomtom, money.
• Police reaction: Jurisdictional issues meant that was bounced between police forces before a detective took ownership.
• Time it took for first report to arrive: 5 weeks.
• Once received, time it took for police to recover it: 5 weeks
• Final thoughts: US police system is a nightmare, if crime and goods are in different jurisdictions. I was saved by the good will of the detective, it could have gone the other way. The thief was a chef at the airport who was known to the police. Police obtained search warrant and did the biz.

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