Recovery Stories

Lost+Found: Case 4D9M – USA

Feature Image


  • Location: United States of America
  • Date Stolen: May 25, 2012
  • Date Recovered: May 26, 2012
  • Theft: House broken into.
  • Missing items: Acer Aspire laptop
  • Police reaction: Prey was extremely helpful in the investigation.
  • Time it took for first report to arrive: 5 hours.
  • Once received, time it took for police to recover it: Incredibly fast.
  • Final thoughts: Ecstatic.


Full story below:

Friday night at 8:30, my father and I went 45 minutes north to go and pick up my boyfriend so that he could visit us for the weekend. We had left Mom alone at the apartment with her dog. At about 9:45, she left the apartment to take the dog out, and when she came back 5-10 minutes later, the apartment had been burglarized. My mom had shut the door, but forgot to lock it.

The list of missing items included my mother’s pain medication, a flatscreen LCD television (It was small– maybe 28 inches?), my father’s laptop (did not have Prey), my laptop (Had prey), my purse which had my wallet on it (It had Mario on the front, too… ;_; ), and my mother’s jewelry box, which had an extremely precious ring which had been passed on my mother’s side of the family for about 3 generations. My mom (and the dog, apparently) flipped out, and she continued pacing the apartment constantly, looking out of the windows and so forth until about 10:15, when we had arrived. She was not able to call the police because our land line was getting service from the internet, and was hooked up to my father’s laptop, which was stolen.

When Dad, myself and my boyfriend returned, we scouted the house to see what was missing. The moment I noticed that my laptop was gone, I immediately logged into Prey on my desktop, which was thankfully untouched, and marked the laptop as missing. I managed to get the serial number of the laptop to give to the police through Prey’s hardware scan feature.

At 2AM, I got a report from Prey that had a slew of information on it, including the wifi hotspots and geolocation as well as a webcam snapshot. I tried calling the burglary department to let them know through voicemail, but their inbox was full.

The first thing I did once I woke up at 10AM was call them up again. I informed the Sargent in charge of the burglary case of Prey and the report and he asked me to come to the station and log in so that he could print everything out.

And so that was done at about 12:30. Three hours later, the Sargent calls my father with awesome news:

My laptop had been recovered!!! It turns out that the perhaps had gone to a pawn shop to sell my laptop off and the webcam picture was of the owner. There was even video evidence of the sale on tape!

So thanks to Prey, not only did I get my laptop back, but we found out where the suspects went and managed to get video evidence! So far, my laptop is the only item that has been recovered, but I have a feeling that will change soon. There were multiple suspects and they probably split the goods amongst themselves, hence why my laptop was the only one recovered.

Diego Morales