Recovery Stories

Lost+Found: Case A1RP – Brussels, Belgium

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  • Location: Brussels, Belgium
  • Date Stolen: June the 2nd, 2017
  • Date Recovered: 4th of July, 2017
  • Theft: Confiscated in Airport
  • Missing items: Laptop
  • Police reaction: They were not involved, the airport’s security took it.
  • Time it took for first report to arrive: As soon as it was turned on.
  • Once received, time it took for police to recover it: Not involved, recovered in 35 days.
  • Final thoughts: Keep up the good work!

Full story below, as told by our User.

The Terminal, starring: a Laptop

I was traveling Europe when I got stopped for a random security screening at the gate of the airport in Brussels, Belgium.

I didn’t have my laptop’s charger with me as it was in my checked bag on the plane, so when the security agent asked me to turn on my laptop and prove it was a working, I couldn’t.

Therefore, due to the new restrictions, my laptop was confiscated! Since I don’t speak Dutch, I got little information on who had my laptop and how could I get it back.

And since I was forced to board the plane, I didn’t know much more on how to recover it.

For the next month, it was a struggle to communicate with the foreign security companies, but Prey was a lifesaver and a huge piece of mind as I knew my laptop was secured. I could remotely lock my laptop with a password and see if anyone had turned it on.

Luckily I found someone who spoke English and he helped me locate the laptop and ship it to me. It was very impressive to turn on my computer, when it finally arrived home, and see that the tracking and locking features worked great!

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