Losing a device, or worse, being robbed of one is never a good experience, and therefore we want to be with you throughout the whole process until you recover your laptop or mobile, or make sure your precious data is secured or wiped.
As Prey, one of the main features that differentiates us from other security software apps is that we are a company with a human side. Even though we offer a digital service, our team is composed of people willing to always help you, and who want to answer your needs, even in those hard moments after falling victim or a robbery or assault.
We are present on social media, where any user can reach out to us over Facebook asking us what next steps should be taken, where our team will be happy to answer and guide you towards the better result, providing advice on what to do and leading to the best decision to recover your data or device.
I know I sound like a weight loss pill commercial or a health insurance salesperson, but your success stories are our success stories, and we’ve developed this whole system so you can rest assured your devices are protected, and that you will be able to recover them, no matter what.
But not everything has to be after the tragedy, we can also guide you on how to make the most out of the app so you can be prepared if something were to happen. Prey has multiple tools to manage a batch of devices, even with different operative systems, and depending on your issue we’ll guide you no matter what.
Would you rather keep your privacy and wipe your data instead of recovering your lost device? We can share with you a series of steps to ensure this result. Do you want to take back your device? Maybe a more passive approach is the answer. We want to listen to your story and make it another one of our success stories.
Don’t forget that in Prey we’re all human and we’re here to give you a service that only the pioneers in security software can offer.