Recovery Stories

Lost+Found: Case M4L1 – Mosquera, Colombia

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  • Location: Mosquera Cundinamarca, Colombia
  • Date Stolen: 8th of December, 2017
  • Date Recovered: April, 2017
  • Case: Robbed at the Mall.
  • Missing items: Phone.
  • Time it took for first report to arrive: 32 weeks.
  • Final thoughts: You can probably figure it out! Thanks!

Full story below!

8 Months After:

8 months ago I was shopping at a place called Nauty Blue in Ecoplaza’s mall, at Mosquera Cundinamarca. After exiting the shop, I realized I didn’t have my phone with me, so I went back and asked them if they knew anything about it.

They denied having it, but one of their salesman was missing; I even tried calling several times but it seems it was already out of the shop, because it didn’t ring at all. I did what I had to do, called the provider and blocked the line and immediately logged into Prey.

However, after a few hours the thieves turned my phone off and I knew nothing about it anymore, so I kind of gave up and thought it was lost.

How did I get it back? Well 8 months after I received a call at the emergency number that I added to my phone. It was a lady whose daughter had found my phone, thrown in the park, about 4 months after it was robbed.

The poor lady took almost three months to contact me because the emergency number was my mom, and she usually doesn’t pick up!

I managed to meet with the lady, who I’m super thankful to, at a nearby mall. She gave me my phone back and I gave her a small reward as a token of thanks! At this current moment, I have my phone in my own hands.

The phone took some captures and pictures of the ones who took it, and of a boy at a mobile repair shop, who probably tried to unlock it. What’s more, it had a picture of one of the salesmen at the store where I lost it inittially!

I reported the IMEI, plus it had a lock and Prey’s Anti-Theft security, so they couldn’t unlock it at all. They only took the SIM card and an SD I had with some pictures in it.

This is my story! There are some things that can’t be explained, like how I got my phone back after so long and in the same state as it was the day it was robbed!

Thanks Prey.

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