Recovery Stories

Laptop Recovered at Tampa, Florida | Lost+Found: Case TF-77

Learn how this user paired his MDM solution with Prey for the ultimate device-recovery team-up! One day later, he got his laptop back.

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– Case Type: Car break-in.

– Location: Tampa, USA

– Date Lost: 07/Jan/2020

– Recovery Time: 2 days.

– Missing Item: Mac Laptop.

Our User’s Story: The Stolen Mac

I’ve used Prey several times in the past. So when we had a company device stolen from a user’s vehicle, the first thing I could think was to get Prey installed. Since this was a Mac machine, we had it in an MDM but had sent the wipe command.

The thief must have thought it was a fresh install and started adding their information. Our MDM was still enrolled. So I was able to send the command to install prey. Within 24 hours we found that the laptop had been sold to a less than reputable computer store.

We sent police officers with the serial number and we got it back. Actually, from Prey’s install to the item’s retrieval there were less than 24 hours in total. Very impressed as usual with a great product. Thank you!

Final thoughts:  Highly recommend this product. Even if you have MDM this is a great compliment to your arsenal.

About the author

Nicolas Poggi

Nicolas Poggi is the head of mobile research at Prey, Inc., provider of the open source Prey Anti-Theft software protecting eight million mobile devices. Nic’s work explores technology innovations within the mobile marketplace, and their impact upon security. Nic also serves as Prey’s communications manager, overseeing the company’s brand and content creation. Nic is a technology and contemporary culture journalist and author, and before joining Prey held positions as head of indie coverage at TheGameFanatics, and as FM radio host and interviewer at IndieAir.